Empowering field technicians with intelligent routing and streamlined record-keeping.
A seamless platform designed for peak operational performance.
Client
Shur Solution
Industry
Software Development
Year
2024
The Challenge
Managing preventative maintenance across numerous locations presented a tangle of complexities. Technicians juggled demanding schedules and inefficient routes, while administrators faced the friction of scattered records and delayed insights. Valuable time was lost navigating, not servicing.
The need was clear: a unified, intelligent platform. One that could centralize maintenance tasks and actively optimize the technician’s day, transforming logistical hurdles into a smooth, productive workflow. A system designed for clarity, accountability, and speed.
The Approach
We envisioned a seamless digital experience, meticulously crafted from the ground up. Using React.js, we built intuitive interfaces tailored for both technicians in the field and administrators overseeing operations. This responsive design lives on a robust foundation of AWS and Heroku cloud services, ensuring security, scalability, and high availability.
Advanced mapping algorithms power smart route optimization, dramatically cutting travel time between stores. Secure, effortless user management is handled by Auth0, while integrated goal tracking provides clear visibility into progress and performance.
The Result
Tangible efficiency through smart routing and centralized tracking.
With the new project management software implemented, the day-to-day realities of maintenance work improved noticeably. Technicians spend less time driving between locations thanks to the optimized routing features, and logging their tasks directly in the platform is straightforward. For administrators, the system brings much-needed clarity, offering a clear view of team progress, simplifying the verification of completed work, and making overall schedule management more effective, delivering a tangible boost in organization and efficiency to their operations.